{"id":10228,"date":"2026-07-01T21:04:40","date_gmt":"2026-07-01T21:04:40","guid":{"rendered":"https:\/\/mtpinternational.mx\/setor-das-telecomunicacoes\/"},"modified":"2026-10-13T23:01:26","modified_gmt":"2026-10-13T23:01:26","slug":"setor-das-telecomunicacoes","status":"publish","type":"page","link":"https:\/\/mtpinternational.mx\/pt\/setor-das-telecomunicacoes\/","title":{"rendered":"Setor das Telecomunica\u00e7\u00f5es"},"content":{"rendered":"

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Quality Engineering <\/span>para Telecomunica\u00e7\u00f5es<\/p>\n

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Receita protegida, canais sem atrito e rede implementada sem revers\u00f5es<\/h1>\n

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Validamos os sistemas cr\u00edticos da sua opera\u00e7\u00e3o, OSS\/BSS, canais digitais e fun\u00e7\u00f5es de rede 5G, para que cada lan\u00e7amento proteja a receita, o NPS do subscritor e o cumprimento regulamentar.<\/p>\n

[\/et_pb_text][\/et_pb_column_inner][\/et_pb_row_inner][et_pb_row_inner column_structure=”1_2,1_2″ use_custom_gutter=”on” gutter_width=”2″ _builder_version=”4.27.6″ _module_preset=”default” min_height=”182.3px” global_colors_info=”{}”][et_pb_column_inner type=”1_2″ saved_specialty_column_type=”1_2″ _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”][et_pb_button button_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6Ijg1NjkiLCJlbmFibGVfaHRtbCI6Im9mZiJ9fQ==@” button_text=”Avalie a Maturidade do seu QE” _builder_version=”4.27.7″ _dynamic_attributes=”button_url” _module_preset=”default” custom_button=”on” button_text_size=”13px” button_text_color=”#FFFFFF” button_bg_color=”#F65F34″ button_border_width=”0px” button_border_radius=”100px” button_font=”Inter||||||||” background_layout=”dark” custom_padding=”15px|20px|15px|20px|true|true” locked=”off” global_colors_info=”{%22gcid-1229dcee-ea6a-4c3d-bd03-a8875c587516%22:%91%22button_text_color%22,%22button_text_color%22%93}”][\/et_pb_button][\/et_pb_column_inner][et_pb_column_inner type=”1_2″ saved_specialty_column_type=”1_2″ _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”][et_pb_button button_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6Ijc4OTIiLCJlbmFibGVfaHRtbCI6Im9mZiJ9fQ==@” button_text=”Ver casos de sucesso” _builder_version=”4.27.7″ _dynamic_attributes=”button_url” _module_preset=”default” custom_button=”on” button_text_size=”13px” button_text_color=”#FFFFFF” button_border_width=”2px” button_border_radius=”100px” button_font=”Inter||||||||” background_layout=”dark” custom_padding=”15px|20px|15px|20px|true|true” locked=”off” global_colors_info=”{%22gcid-1229dcee-ea6a-4c3d-bd03-a8875c587516%22:%91%22button_text_color%22%93}”][\/et_pb_button][\/et_pb_column_inner][\/et_pb_row_inner][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16″ _module_preset=”default” custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_image src=”https:\/\/mtpinternational.mx\/wp-content\/uploads\/2026\/07\/MTP_dashboard_telco.webp” title_text=”MTP_dashboard_telco” align=”center” disabled_on=”on|off|off” admin_label=”Image” _builder_version=”4.27.7″ _module_preset=”default” width=”95%” custom_margin=”|-6vw|||false|false” custom_padding=”||||false|false” border_radii=”on|12px|12px|12px|12px” locked=”off” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”][et_pb_row _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.7″ _module_preset=”_initial” text_font=”Inter|700|||||||” text_text_color=”#333333″ text_font_size=”36px” text_line_height=”1.1em” text_orientation=”center” custom_margin=”||0px||false|false” text_font_size_tablet=”36px” text_font_size_phone=”1.8rem” text_font_size_last_edited=”on|phone” locked=”off” global_colors_info=”{}”]<\/p>\n

Com a confian\u00e7a de organiza\u00e7\u00f5es em setores de miss\u00e3o cr\u00edtica no M\u00e9xico e no mundo<\/span><\/p>\n

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Tr\u00eas press\u00f5es que o QA tradicional n\u00e3o absorve nas telecomunica\u00e7\u00f5es<\/p>\n

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O setor das telecomunica\u00e7\u00f5es j\u00e1 n\u00e3o compete apenas pela cobertura, compete pela experi\u00eancia digital, continuidade de receita e velocidade de implementa\u00e7\u00e3o<\/h2>\n

[\/et_pb_text][et_pb_blurb use_icon=”on” font_icon=”||fa||900″ icon_color=”#F65F34″ icon_placement=”left” image_icon_width=”20px” _builder_version=”4.27.7″ _module_preset=”_initial” header_level=”h3″ header_font=”Poppins||||||||” header_font_size=”18px” body_font=”Poppins||||||||” body_font_size=”15px” body_line_height=”1.2em” image_icon_custom_margin=”0px|0px|0px|0px|true|true” image_icon_custom_padding=”0px|0px|0px|0px|true|true” text_orientation=”justified” locked=”off” global_colors_info=”{}”]<\/p>\n

Moderniza\u00e7\u00e3o de OSS\/BSS sob press\u00e3o de transforma\u00e7\u00e3o digital.<\/strong> Os sistemas legados de fatura\u00e7\u00e3o e aprovisionamento s\u00e3o o gargalo para novos servi\u00e7os. Cada migra\u00e7\u00e3o exp\u00f5e integra\u00e7\u00f5es que o QA convencional n\u00e3o deteta at\u00e9 \u00e0 produ\u00e7\u00e3o, com custo direto para a receita. <\/p>\n

[\/et_pb_blurb][et_pb_blurb use_icon=”on” font_icon=”||fa||900″ icon_color=”#F65F34″ icon_placement=”left” image_icon_width=”20px” _builder_version=”4.27.6″ _module_preset=”_initial” header_level=”h3″ header_font=”Poppins||||||||” header_font_size=”18px” body_font=”Poppins||||||||” body_font_size=”15px” body_line_height=”1.2em” image_icon_custom_margin=”0px|0px|0px|0px|true|true” image_icon_custom_padding=”0px|0px|0px|0px|true|true” text_orientation=”justified” locked=”off” global_colors_info=”{}”]<\/p>\n

Canais digitais como primeiro ponto de contacto do subscritor.<\/strong> App, portal e chatbot concentram a experi\u00eancia do cliente. 80% dos executivos de tecnologia\/telecomunica\u00e7\u00f5es veem-na como alavanca de crescimento (Gartner 2026), mas defeitos na recarga ou fatura\u00e7\u00e3o chegam \u00e0 produ\u00e7\u00e3o sem portas de qualidade. <\/p>\n

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Implementa\u00e7\u00e3o de 5G e virtualiza\u00e7\u00e3o de fun\u00e7\u00f5es de rede sem framework de testes.<\/strong> NFV\/SDN e fun\u00e7\u00f5es de rede 5G multiplicam a complexidade (VNF\/CNF, network slicing, interoperabilidade multi-fornecedor). Cada janela sem regress\u00e3o validada \u00e9 um risco de disponibilidade e SLA. <\/p>\n

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Tr\u00eas press\u00f5es que o QA tradicional n\u00e3o absorve nas telecomunica\u00e7\u00f5es<\/p>\n

[\/et_pb_text][et_pb_text _builder_version=”4.27.8″ _module_preset=”_initial” text_font=”|700|||||||” text_text_color=”#333333″ text_font_size=”34px” text_line_height=”1em” header_2_font=”Inter|700|||||||” header_2_text_align=”justify” header_2_font_size=”27px” text_orientation=”justified” custom_margin=”||||false|false” header_2_font_size_tablet=”27px” header_2_font_size_phone=”1.8rem” header_2_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

O setor das telecomunica\u00e7\u00f5es j\u00e1 n\u00e3o compete apenas pela cobertura, compete pela experi\u00eancia digital, continuidade de receita e velocidade de implementa\u00e7\u00e3o<\/h2>\n

[\/et_pb_text][et_pb_blurb use_icon=”on” font_icon=”||fa||900″ icon_color=”#F65F34″ icon_placement=”left” image_icon_width=”20px” _builder_version=”4.27.7″ _module_preset=”_initial” header_level=”h3″ header_font=”Poppins||||||||” header_font_size=”18px” body_font=”Poppins||||||||” body_font_size=”15px” body_line_height=”1.2em” image_icon_custom_margin=”0px|0px|0px|0px|true|true” image_icon_custom_padding=”0px|0px|0px|0px|true|true” text_orientation=”justified” locked=”off” global_colors_info=”{}”]<\/p>\n

Moderniza\u00e7\u00e3o de OSS\/BSS sob press\u00e3o de transforma\u00e7\u00e3o digital.<\/strong> Os sistemas legados de fatura\u00e7\u00e3o e aprovisionamento s\u00e3o o gargalo para novos servi\u00e7os. Cada migra\u00e7\u00e3o exp\u00f5e integra\u00e7\u00f5es que o QA convencional n\u00e3o deteta at\u00e9 \u00e0 produ\u00e7\u00e3o, com custo direto para a receita. <\/p>\n

[\/et_pb_blurb][et_pb_blurb use_icon=”on” font_icon=”||fa||900″ icon_color=”#F65F34″ icon_placement=”left” image_icon_width=”20px” _builder_version=”4.27.6″ _module_preset=”_initial” header_level=”h3″ header_font=”Poppins||||||||” header_font_size=”18px” body_font=”Poppins||||||||” body_font_size=”15px” body_line_height=”1.2em” image_icon_custom_margin=”0px|0px|0px|0px|true|true” image_icon_custom_padding=”0px|0px|0px|0px|true|true” text_orientation=”justified” locked=”off” global_colors_info=”{}”]<\/p>\n

Canais digitais como primeiro ponto de contacto do subscritor.<\/strong> App, portal e chatbot concentram a experi\u00eancia do cliente. 80% dos executivos de tecnologia\/telecomunica\u00e7\u00f5es veem-na como alavanca de crescimento (Gartner 2026), mas defeitos na recarga ou fatura\u00e7\u00e3o chegam \u00e0 produ\u00e7\u00e3o sem portas de qualidade. <\/p>\n

[\/et_pb_blurb][et_pb_blurb use_icon=”on” font_icon=”||fa||900″ icon_color=”#F65F34″ icon_placement=”left” image_icon_width=”20px” _builder_version=”4.27.6″ _module_preset=”_initial” header_level=”h3″ header_font=”Poppins||||||||” header_font_size=”18px” body_font=”Poppins||||||||” body_font_size=”15px” body_line_height=”1.2em” image_icon_custom_margin=”0px|0px|0px|0px|true|true” image_icon_custom_padding=”0px|0px|0px|0px|true|true” text_orientation=”justified” locked=”off” global_colors_info=”{}”]<\/p>\n

Implementa\u00e7\u00e3o de 5G e virtualiza\u00e7\u00e3o de fun\u00e7\u00f5es de rede sem framework de testes.<\/strong> NFV\/SDN e fun\u00e7\u00f5es de rede 5G multiplicam a complexidade (VNF\/CNF, network slicing, interoperabilidade multi-fornecedor). Cada janela sem regress\u00e3o validada \u00e9 um risco de disponibilidade e SLA. <\/p>\n

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O custo real de operar sem Quality Engineering em telecomunica\u00e7\u00f5es<\/p>\n

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Quando o QA \u00e9 apenas um checklist, o risco converte-se em fuga de receita, abandono de clientes e san\u00e7\u00f5es regulamentares<\/h2>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,1_3,1_3″ make_equal=”on” _builder_version=”4.27.7″ _module_preset=”default” locked=”off” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.27.7″ _module_preset=”default” background_color=”#FFFFFF” custom_padding=”30px|20px|30px|20px|true|true” border_radii=”on|12px|12px|12px|12px” border_width_all=”1px” border_color_all=”#E4EBEE” global_colors_info=”{}”][et_pb_blurb title=”Fuga de receita silenciosa na fatura\u00e7\u00e3o” use_icon=”on” font_icon=”||divi||400″ icon_color=”#1E9BB0″ image_icon_background_color=”RGBA(255,255,255,0)” image_icon_width=”30px” icon_alignment=”left” _builder_version=”4.27.7″ _module_preset=”_initial” header_level=”h3″ header_font=”Poppins|600|||||||” header_text_color=”gcid-143aa564-2dbe-4a69-aba4-6587f516793c” header_font_size=”20px” header_letter_spacing=”0em” body_font=”Poppins||||||||” body_text_align=”justify” body_text_color=”gcid-heading-color” body_letter_spacing=”0em” body_line_height=”1.1em” body_ul_line_height=”1.2em” background_enable_color=”off” image_icon_custom_margin=”||||false|false” image_icon_custom_padding=”10px|10px|10px|10px|true|true” custom_margin=”||||false|false” custom_padding=”||||false|false” custom_padding_tablet=”30px|30px|30px|30px|true|true” custom_padding_phone=”20px|20px|20px|20px|true|true” custom_padding_last_edited=”on|phone” border_width_all_image=”2px” border_color_all_image=”#FFFFFF” global_colors_info=”{%22gcid-heading-color%22:%91%22body_text_color%22,%22body_text_color%22,%22body_text_color%22,%22body_text_color%22,%22body_text_color%22,%22body_text_color%22,%22body_text_color%22,%22body_text_color%22,%22body_text_color%22,%22body_text_color%22,%22body_text_color%22,%22body_text_color%22,%22body_text_color%22,%22body_text_color%22,%22body_text_color%22,%22body_text_color%22%93,%22gcid-143aa564-2dbe-4a69-aba4-6587f516793c%22:%91%22header_text_color%22,%22header_text_color%22%93}”]<\/p>\n

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Os erros de rating, charging e fatura\u00e7\u00e3o n\u00e3o geram alertas imediatos, acumulam-se em queixas de clientes e auditorias internas que chegam semanas depois de o dano \u00e0 receita j\u00e1 estar feito.
<\/span><\/p>\n<\/div>\n

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Um fluxo de portabilidade interrompido, uma fatura que n\u00e3o carrega ou um processo de recarga que falha resulta numa m\u00e1 avalia\u00e7\u00e3o na loja de aplica\u00e7\u00f5es, chamada para o call center e um subscritor que avalia mudar de operadora.<\/p>\n<\/div>\n

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Uma janela de implementa\u00e7\u00e3o de fun\u00e7\u00f5es sem regress\u00e3o automatizada pode resultar em revers\u00e3o, interrup\u00e7\u00e3o de servi\u00e7o e afeta\u00e7\u00e3o do SLA. O custo de uma hora de falha supera qualquer investimento em testes. <\/p>\n<\/div>\n

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El 1\u20133% da receita anual de uma operadora<\/span> \u00e9 filtrada por erros de fatura\u00e7\u00e3o, charging e aprovisionamento n\u00e3o detetados no QA, antes que a \u00e1rea financeira identifique o desvio.<\/p>\n<\/blockquote>\n

Gartner CMO Executive Summary Technology & Telecom 2026<\/p>\n

[\/et_pb_slide][\/et_pb_slider][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Call to Action” _builder_version=”4.27.7″ _module_preset=”default” background_image=”https:\/\/mtpinternational.mx\/wp-content\/uploads\/2026\/05\/QA-Testing-MTP2-1.png” background_size=”custom” background_image_width=”20%” background_image_height=”0%” background_position=”bottom_right” background_horizontal_offset=”7%” custom_padding=”70px||70px||true|false” locked=”off” collapsed=”on” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ make_equal=”on” _builder_version=”4.27.6″ _module_preset=”default” custom_css_main_element=”align-items:center” locked=”off” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.18.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.7″ _module_preset=”_initial” text_font=”Inter|800||on|||||” text_text_color=”#F65F34″ text_letter_spacing=”2px” header_2_text_align=”left” header_2_font_size=”30px” custom_margin=”||0px||false|false” custom_padding=”||8px|||” locked=”off” global_colors_info=”{}” header_2_text_color__hover_enabled=”off|desktop”]<\/p>\n

O que o Quality Engineering precisa de entregar<\/p>\n

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Para CTOs e Diretores de TI: qualidade como capacidade instalada em cada camada do stack de telecomunica\u00e7\u00f5es<\/h2>\n

[\/et_pb_text][et_pb_text _builder_version=”4.27.7″ _module_preset=”_initial” text_font=”Poppins||||||||” text_line_height=”1.4em” text_orientation=”justified” custom_margin=”-26px|||||” locked=”off” global_colors_info=”{}”]<\/p>\n

Os sistemas cr\u00edticos de uma operadora conectam OSS\/BSS, canais digitais, APIs de interconex\u00e3o, fun\u00e7\u00f5es de rede virtualizadas e ecossistemas de parceiros. Cada ponto de integra\u00e7\u00e3o \u00e9 um ponto de falha com custo de neg\u00f3cio direto. <\/p>\n

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Proteger a receita em OSS\/BSS<\/strong> com cobertura end-to-end de fluxos de fatura\u00e7\u00e3o, rating, charging e aprovisionamento, detetando erros no QA, n\u00e3o na disputa do subscritor<\/p>\n

[\/et_pb_blurb][et_pb_blurb use_icon=”on” font_icon=”||fa||900″ icon_color=”#F65F34″ icon_placement=”left” image_icon_width=”20px” _builder_version=”4.27.7″ _module_preset=”_initial” header_level=”h3″ header_font=”Poppins||||||||” header_font_size=”18px” body_font=”Poppins||||||||” body_text_align=”justify” body_line_height=”1.2em” image_icon_custom_margin=”0px|0px|0px|0px|true|true” image_icon_custom_padding=”0px|0px|0px|0px|true|true” locked=”off” global_colors_info=”{}”]<\/p>\n

Garantir portas de qualidade em canais digitais<\/strong> antes de cada lan\u00e7amento: aplica\u00e7\u00e3o, portal e APIs de atendimento, testados contra os fluxos de maior impacto no NPS e ARPU<\/p>\n

[\/et_pb_blurb][et_pb_blurb use_icon=”on” font_icon=”||fa||900″ icon_color=”#F65F34″ icon_placement=”left” image_icon_width=”20px” _builder_version=”4.27.7″ _module_preset=”_initial” header_level=”h3″ header_font=”Poppins||||||||” header_font_size=”18px” body_font=”Poppins||||||||” body_text_align=”justify” body_line_height=”1.2em” image_icon_custom_margin=”0px|0px|0px|0px|true|true” image_icon_custom_padding=”0px|0px|0px|0px|true|true” locked=”off” global_colors_info=”{}”]<\/p>\n

Validar fun\u00e7\u00f5es de rede VNF\/CNF<\/strong> antes de cada janela de implementa\u00e7\u00e3o 5G, com regress\u00e3o funcional, testes de lat\u00eancia e cobertura de interoperabilidade multi-fornecedor<\/p>\n

[\/et_pb_blurb][et_pb_blurb use_icon=”on” font_icon=”||fa||900″ icon_color=”#F65F34″ icon_placement=”left” image_icon_width=”20px” _builder_version=”4.27.7″ _module_preset=”_initial” header_level=”h3″ header_font=”Poppins||||||||” header_font_size=”18px” body_font=”Poppins||||||||” body_font_size=”15px” body_line_height=”1.2em” image_icon_custom_margin=”0px|0px|0px|0px|true|true” image_icon_custom_padding=”0px|0px|0px|0px|true|true” locked=”off” global_colors_info=”{}”]<\/p>\n

Gerar evid\u00eancia regulamentar IFT e conformidade LFPDPPP<\/strong> com trilha de auditoria autom\u00e1tica, pronta para auditoria antes que o regulador chegue<\/p>\n

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Telecomunica\u00e7\u00f5es<\/p>\n

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Como implementamos Quality Engineering no stack de telecomunica\u00e7\u00f5es?<\/h2>\n

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Garantia de Receita<\/span><\/span><\/p>\n

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Cobertura end-to-end dos fluxos que geram receita: ativa\u00e7\u00e3o, rating, charging, fatura\u00e7\u00e3o, gest\u00e3o de disputas e reconcilia\u00e7\u00e3o de interconex\u00e3o. Desenhamos matrizes de casos orientadas a cen\u00e1rios de fuga de receita com rastreabilidade audit\u00e1vel por fluxo cr\u00edtico. <\/p>\n<\/div>\n

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Canais Digitais<\/p>\n

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Validamos os canais de atendimento digital (aplica\u00e7\u00e3o, portal web, chatbot, USSD) com portas de qualidade integradas ao CI\/CD. Cobertura de fluxos de maior impacto no NPS: recarga, portabilidade, fatura\u00e7\u00e3o, mudan\u00e7a de plano e ativa\u00e7\u00e3o de servi\u00e7os. <\/p>\n<\/div>\n

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5G e Virtualiza\u00e7\u00e3o<\/span><\/span><\/p>\n

[\/et_pb_text][et_pb_blurb title=”Testes de VNF\/CNF para arquiteturas 5G e NFV\/SDN” image_icon_background_color=”RGBA(255,255,255,0)” image_icon_width=”30px” icon_alignment=”left” _builder_version=”4.27.7″ _module_preset=”_initial” header_level=”h3″ header_font=”Poppins|600|||||||” header_text_color=”gcid-143aa564-2dbe-4a69-aba4-6587f516793c” header_font_size=”20px” header_letter_spacing=”0em” body_font=”Poppins||||||||” body_text_align=”justify” body_text_color=”gcid-heading-color” body_letter_spacing=”0em” body_line_height=”1.1em” body_ul_line_height=”1.2em” background_enable_color=”off” image_icon_custom_margin=”||||false|false” image_icon_custom_padding=”10px|10px|10px|10px|true|true” custom_margin=”||||false|false” custom_padding=”||||false|false” custom_padding_tablet=”30px|30px|30px|30px|true|true” custom_padding_phone=”20px|20px|20px|20px|true|true” custom_padding_last_edited=”on|phone” border_width_all_image=”2px” border_color_all_image=”#FFFFFF” global_colors_info=”{%22gcid-heading-color%22:%91%22body_text_color%22,%22body_text_color%22,%22body_text_color%22,%22body_text_color%22,%22body_text_color%22,%22body_text_color%22,%22body_text_color%22,%22body_text_color%22,%22body_text_color%22,%22body_text_color%22,%22body_text_color%22,%22body_text_color%22,%22body_text_color%22,%22body_text_color%22%93,%22gcid-143aa564-2dbe-4a69-aba4-6587f516793c%22:%91%22header_text_color%22%93}”]<\/p>\n

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Valida\u00e7\u00e3o funcional, de desempenho e de interoperabilidade de fun\u00e7\u00f5es de rede virtualizadas. Cobertura de network slices e lat\u00eancia cr\u00edtica de acordo com as especifica\u00e7\u00f5es 3GPP. Testes multi-fornecedor antes de cada janela de implementa\u00e7\u00e3o para eliminar revers\u00f5es n\u00e3o planeadas. <\/p>\n<\/div>\n

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Ecossistema de Parceiros<\/span><\/span><\/p>\n

[\/et_pb_text][et_pb_blurb title=”Testes de APIs de interconex\u00e3o e ecossistema de parceiros” image_icon_background_color=”RGBA(255,255,255,0)” image_icon_width=”30px” icon_alignment=”left” _builder_version=”4.27.7″ _module_preset=”_initial” header_level=”h3″ header_font=”Poppins|600|||||||” header_text_color=”gcid-143aa564-2dbe-4a69-aba4-6587f516793c” header_font_size=”20px” header_letter_spacing=”0em” body_font=”Poppins||||||||” body_text_align=”justify” body_text_color=”gcid-heading-color” body_letter_spacing=”0em” body_line_height=”1.1em” body_ul_line_height=”1.2em” background_enable_color=”off” image_icon_custom_margin=”||||false|false” image_icon_custom_padding=”10px|10px|10px|10px|true|true” custom_margin=”||||false|false” custom_padding=”||||false|false” custom_padding_tablet=”30px|30px|30px|30px|true|true” custom_padding_phone=”20px|20px|20px|20px|true|true” custom_padding_last_edited=”on|phone” border_width_all_image=”2px” border_color_all_image=”#FFFFFF” locked=”off” global_colors_info=”{%22gcid-heading-color%22:%91%22body_text_color%22,%22body_text_color%22,%22body_text_color%22,%22body_text_color%22,%22body_text_color%22,%22body_text_color%22,%22body_text_color%22,%22body_text_color%22,%22body_text_color%22,%22body_text_color%22,%22body_text_color%22,%22body_text_color%22,%22body_text_color%22%93,%22gcid-143aa564-2dbe-4a69-aba4-6587f516793c%22:%91%22header_text_color%22%93}”]<\/p>\n

Cobertura das APIs que conectam a operadora ao seu ecossistema de wholesale, interconex\u00e3o e parceiros digitais. Testes REST, gRPC e GraphQL com valida\u00e7\u00e3o de contratos de API e regress\u00e3o automatizada para cada atualiza\u00e7\u00e3o de interface. <\/p>\n

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Resultados documentados<\/p>\n

[\/et_pb_text][et_pb_text _builder_version=”4.27.8″ _module_preset=”_initial” text_font=”|700|||||||” text_text_color=”#333333″ text_font_size=”36px” text_line_height=”1.1em” header_2_font=”Inter|700|||||||” header_2_text_align=”left” header_2_text_color=”#FFFFFF” header_2_font_size=”2.7rem” text_orientation=”center” custom_margin=”||||false|false” hover_enabled=”0″ header_2_font_size_tablet=”32px” header_2_font_size_phone=”2rem” header_2_font_size_last_edited=”on|phone” global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n

O que as operadoras e empresas de tecnologia que adotam Quality Engineering como pr\u00e1tica alcan\u00e7am<\/h2>\n

[\/et_pb_text][et_pb_text _builder_version=”4.27.6″ _module_preset=”_initial” text_font=”Poppins||||||||” text_text_color=”#FFFFFF” text_font_size=”18px” text_line_height=”1.4em” text_orientation=”justified” locked=”off” global_colors_info=”{}”]<\/p>\n

Assim, a opera\u00e7\u00e3o cresce sem comprometer a receita nem a experi\u00eancia do subscritor nos momentos que mais importam.<\/p>\n

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Garantia de receita demonstr\u00e1vel na fatura\u00e7\u00e3o<\/strong> com zero erros de charging em produ\u00e7\u00e3o<\/p>\n

[\/et_pb_blurb][et_pb_blurb use_icon=”on” font_icon=”||fa||900″ icon_color=”#1E9BB0″ image_icon_background_color=”RGBA(255,255,255,0)” icon_placement=”left” image_icon_width=”25px” _builder_version=”4.27.7″ _module_preset=”_initial” header_level=”h3″ header_text_color=”#FFFFFF” header_letter_spacing=”0em” header_line_height=”1.2em” body_text_color=”#FFFFFF” body_letter_spacing=”0em” body_line_height=”1.3em” body_ul_line_height=”1.2em” background_enable_color=”off” image_icon_custom_margin=”|10px|||false|false” image_icon_custom_padding=”10px|10px|10px|10px|true|true” custom_margin=”||||false|false” custom_padding=”||||false|false” custom_padding_tablet=”30px|30px|30px|30px|true|true” custom_padding_phone=”20px|20px|20px|20px|true|true” custom_padding_last_edited=”on|phone” border_radii_image=”on|50px|50px|50px|50px” border_width_all_image=”2px” border_color_all_image=”#1E9BB0″ locked=”off” global_colors_info=”{}”]<\/p>\n

Menos defeitos cr\u00edticos em canais digitais<\/strong> e menor contacto evit\u00e1vel com o call center<\/p>\n

[\/et_pb_blurb][et_pb_blurb use_icon=”on” font_icon=”||divi||400″ icon_color=”#1E9BB0″ image_icon_background_color=”RGBA(255,255,255,0)” icon_placement=”left” image_icon_width=”25px” _builder_version=”4.27.7″ _module_preset=”_initial” header_level=”h3″ header_text_color=”#FFFFFF” header_letter_spacing=”0em” header_line_height=”1.2em” body_text_color=”#FFFFFF” body_letter_spacing=”0em” body_line_height=”1.3em” body_ul_line_height=”1.2em” background_enable_color=”off” image_icon_custom_margin=”|10px|||false|false” image_icon_custom_padding=”10px|10px|10px|10px|true|true” custom_margin=”||||false|false” custom_padding=”||||false|false” custom_padding_tablet=”30px|30px|30px|30px|true|true” custom_padding_phone=”20px|20px|20px|20px|true|true” custom_padding_last_edited=”on|phone” border_radii_image=”on|50px|50px|50px|50px” border_width_all_image=”2px” border_color_all_image=”#1E9BB0″ locked=”off” global_colors_info=”{}”]<\/p>\n

Implementa\u00e7\u00f5es 5G sem revers\u00f5es n\u00e3o planeadas<\/strong> com regress\u00e3o validada antes de cada janela<\/p>\n

[\/et_pb_blurb][et_pb_blurb use_icon=”on” font_icon=”||divi||400″ icon_color=”#1E9BB0″ image_icon_background_color=”RGBA(255,255,255,0)” icon_placement=”left” image_icon_width=”25px” _builder_version=”4.27.7″ _module_preset=”_initial” header_level=”h3″ header_text_color=”#FFFFFF” header_letter_spacing=”0em” header_line_height=”1.2em” body_text_color=”#FFFFFF” body_letter_spacing=”0em” body_line_height=”1.3em” body_ul_line_height=”1.2em” background_enable_color=”off” image_icon_custom_margin=”|10px|||false|false” image_icon_custom_padding=”10px|10px|10px|10px|true|true” custom_margin=”||||false|false” custom_padding=”||||false|false” custom_padding_tablet=”30px|30px|30px|30px|true|true” custom_padding_phone=”20px|20px|20px|20px|true|true” custom_padding_last_edited=”on|phone” border_radii_image=”on|50px|50px|50px|50px” border_width_all_image=”2px” border_color_all_image=”#1E9BB0″ locked=”off” global_colors_info=”{}”]<\/p>\n

Evid\u00eancia IFT e LFPDPPP gerada automaticamente<\/strong> com trilha de auditoria pronta para auditoria<\/p>\n

[\/et_pb_blurb][et_pb_blurb use_icon=”on” font_icon=”||fa||900″ icon_color=”#1E9BB0″ image_icon_background_color=”RGBA(255,255,255,0)” icon_placement=”left” image_icon_width=”25px” _builder_version=”4.27.7″ _module_preset=”_initial” header_level=”h3″ header_text_color=”#FFFFFF” header_letter_spacing=”0em” header_line_height=”1.2em” body_text_color=”#FFFFFF” body_letter_spacing=”0em” body_line_height=”1.3em” body_ul_line_height=”1.2em” background_enable_color=”off” image_icon_custom_margin=”|10px|||false|false” image_icon_custom_padding=”10px|10px|10px|10px|true|true” custom_margin=”||||false|false” custom_padding=”||||false|false” custom_padding_tablet=”30px|30px|30px|30px|true|true” custom_padding_phone=”20px|20px|20px|20px|true|true” custom_padding_last_edited=”on|phone” border_radii_image=”on|50px|50px|50px|50px” border_width_all_image=”2px” border_color_all_image=”#1E9BB0″ locked=”off” global_colors_info=”{}”]<\/p>\n

Lan\u00e7amentos mais r\u00e1pidos sem comprometer a estabilidade<\/strong> de OSS\/BSS nem de canais digitais<\/p>\n

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MIGRA\u00c7\u00c3O OSS\/BSS \u00b7 GARANTIA DE RECEITA<\/p>\n

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Operadora de telecomunica\u00e7\u00f5es com mais de 450 fluxos cr\u00edticos de fatura\u00e7\u00e3o sob cobertura<\/h2>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ make_equal=”on” _builder_version=”4.27.6″ _module_preset=”default” custom_css_main_element=”align-items:center” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”ANTES DA MTP” image_icon_background_color=”RGBA(255,255,255,0)” image_icon_width=”30px” _builder_version=”4.27.7″ _module_preset=”_initial” header_level=”h3″ header_font=”Poppins|600|||||||” header_font_size=”19px” header_letter_spacing=”0em” body_font=”Poppins||||||||” body_text_color=”gcid-heading-color” body_font_size=”15px” body_letter_spacing=”0em” body_line_height=”1.1em” body_ul_line_height=”1.2em” background_enable_color=”off” image_icon_custom_margin=”||||false|false” image_icon_custom_padding=”10px|10px|10px|10px|true|true” text_orientation=”justified” custom_margin=”||||false|false” custom_padding=”||||false|false” custom_padding_tablet=”30px|30px|30px|30px|true|true” custom_padding_phone=”20px|20px|20px|20px|true|true” custom_padding_last_edited=”on|phone” border_width_all_image=”2px” border_color_all_image=”#FFFFFF” locked=”off” global_colors_info=”{%22gcid-heading-color%22:%91%22body_text_color%22%93}”]<\/p>\n

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A operadora precisava de migrar a sua plataforma OSS\/BSS de fatura\u00e7\u00e3o e aprovisionamento sem interromper a opera\u00e7\u00e3o ativa. Qualquer erro nos fluxos de charging ou na l\u00f3gica de fatura\u00e7\u00e3o p\u00f3s-migra\u00e7\u00e3o representava fuga de receita direta, e a equipa de TI absorvia cada hotfix n\u00e3o or\u00e7amentado com recursos cr\u00edticos do sprint. <\/p>\n<\/div>\n

[\/et_pb_blurb][et_pb_blurb title=”COM O SERVI\u00c7O DA MTP” image_icon_background_color=”RGBA(255,255,255,0)” image_icon_width=”30px” _builder_version=”4.27.7″ _module_preset=”_initial” header_level=”h3″ header_font=”Poppins|600|||||||” header_font_size=”19px” header_letter_spacing=”0em” body_font=”Poppins||||||||” body_text_color=”gcid-heading-color” body_font_size=”15px” body_letter_spacing=”0em” body_line_height=”1.1em” body_ul_line_height=”1.2em” background_enable_color=”off” image_icon_custom_margin=”||||false|false” image_icon_custom_padding=”10px|10px|10px|10px|true|true” text_orientation=”justified” custom_margin=”||||false|false” custom_padding=”||||false|false” custom_padding_tablet=”30px|30px|30px|30px|true|true” custom_padding_phone=”20px|20px|20px|20px|true|true” custom_padding_last_edited=”on|phone” border_width_all_image=”2px” border_color_all_image=”#FFFFFF” locked=”off” global_colors_info=”{%22gcid-heading-color%22:%91%22body_text_color%22,%22body_text_color%22,%22body_text_color%22%93}”]<\/p>\n

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A MTP concebeu e implementou cobertura end-to-end dos fluxos de fatura\u00e7\u00e3o e aprovisionamento com Omniatest\u00ae: casos orientados a cen\u00e1rios de fuga de receita, regress\u00e3o automatizada dos ciclos de fatura\u00e7\u00e3o e dashboard executivo com visibilidade em tempo real do estado de qualidade por fluxo cr\u00edtico durante toda a migra\u00e7\u00e3o.<\/p>\n<\/div>\n

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Escala operacional verificada<\/p>\n

[\/et_pb_text][et_pb_text _builder_version=”4.27.7″ _module_preset=”_initial” header_2_font=”Inter|700|||||||” header_2_text_color=”#000000″ header_2_font_size=”35px” text_orientation=”center” custom_margin=”||10px||false|false” header_2_font_size_tablet=”35px” header_2_font_size_phone=”1.8rem” header_2_font_size_last_edited=”on|phone” locked=”off” global_colors_info=”{}”]<\/p>\n

12 anos de especializa\u00e7\u00e3o em ambientes de miss\u00e3o cr\u00edtica com exig\u00eancia de n\u00edvel de telecomunica\u00e7\u00f5es<\/h2>\n

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Ao longo de mais de 12 anos de trajet\u00f3ria, ajud\u00e1mos operadoras e empresas de tecnologia de telecomunica\u00e7\u00f5es a resolver os seus desafios mais complexos de Quality Engineering.<\/p>\n

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Porqu\u00ea a MTP nas Telecomunica\u00e7\u00f5es<\/p>\n

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N\u00e3o chegamos para aprender o seu neg\u00f3cio. Chegamos para instalar a pr\u00e1tica que o setor das telecomunica\u00e7\u00f5es exige <\/h2>\n

[\/et_pb_text][et_pb_text _builder_version=”4.27.7″ _module_preset=”_initial” text_font=”Poppins|–et_global_body_font_weight|||||||” text_line_height=”1.4em” text_orientation=”justified” global_colors_info=”{}”]<\/p>\n

As operadoras e empresas de tecnologia de telecomunica\u00e7\u00f5es que trabalham com a MTP, contratam-nos para conceber a pr\u00e1tica de Quality Engineering que o stack de telecomunica\u00e7\u00f5es requer: desde a cobertura de garantia de receita em OSS\/BSS at\u00e9 \u00e0s portas de qualidade no CI\/CD de canais digitais.<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.27.6″ _module_preset=”default” background_color=”RGBA(255,255,255,0)” global_colors_info=”{}”][et_pb_blurb title=”Especializa\u00e7\u00e3o em fluxos de receita cr\u00edtica” use_icon=”on” font_icon=”||divi||400″ icon_color=”#1E9BB0″ image_icon_background_color=”RGBA(255,255,255,0)” icon_placement=”left” image_icon_width=”30px” _builder_version=”4.27.7″ _module_preset=”_initial” header_level=”h3″ header_font=”Inter|600|||||||” header_text_color=”#000000″ header_font_size=”16px” header_letter_spacing=”0em” body_font=”Poppins||||||||” body_font_size=”15px” body_letter_spacing=”0em” body_line_height=”1em” body_ul_line_height=”1.2em” background_enable_color=”off” image_icon_custom_margin=”||||false|false” image_icon_custom_padding=”10px|10px|10px|10px|true|true” text_orientation=”justified” custom_margin=”||||false|false” custom_padding=”||||false|false” custom_padding_tablet=”30px|30px|30px|30px|true|true” custom_padding_phone=”20px|20px|20px|20px|true|true” custom_padding_last_edited=”on|phone” border_radii_image=”on|50px|50px|50px|50px” border_width_all_image=”2px” border_color_all_image=”#1E9BB0″ global_colors_info=”{}”]<\/p>\n

Cobrimos os fluxos que geram ou afetam a receita, n\u00e3o o sistema mais acess\u00edvel. Fatura\u00e7\u00e3o, rating, charging e reconcilia\u00e7\u00e3o de interconex\u00e3o s\u00e3o o n\u00facleo de cada design de cobertura. <\/p>\n

[\/et_pb_blurb][et_pb_blurb title=”TMMi N\u00edvel 5 e conformidade regulamentar IFT\/LFPDPPP” use_icon=”on” font_icon=”||divi||400″ icon_color=”#1E9BB0″ image_icon_background_color=”RGBA(255,255,255,0)” icon_placement=”left” image_icon_width=”30px” _builder_version=”4.27.6″ _module_preset=”_initial” header_level=”h3″ header_font=”Inter|600|||||||” header_text_color=”#000000″ header_font_size=”16px” header_letter_spacing=”0em” body_font=”Poppins||||||||” body_font_size=”15px” body_letter_spacing=”0em” body_line_height=”1em” body_ul_line_height=”1.2em” background_enable_color=”off” image_icon_custom_margin=”||||false|false” image_icon_custom_padding=”10px|10px|10px|10px|true|true” text_orientation=”justified” custom_margin=”||||false|false” custom_padding=”||||false|false” custom_padding_tablet=”30px|30px|30px|30px|true|true” custom_padding_phone=”20px|20px|20px|20px|true|true” custom_padding_last_edited=”on|phone” border_radii_image=”on|50px|50px|50px|50px” border_width_all_image=”2px” border_color_all_image=”#1E9BB0″ locked=”off” global_colors_info=”{}”]<\/p>\n

Primeira empresa no mundo a alcan\u00e7ar TMMi N\u00edvel 5. Cada projeto gera evid\u00eancia t\u00e9cnica rastre\u00e1vel, apta para auditoria perante o IFT e revis\u00e3o da LFPDPPP, sem trabalho adicional da equipa de TI. <\/p>\n

[\/et_pb_blurb][et_pb_blurb title=”Engenharia antes dos testes” use_icon=”on” font_icon=”l||divi||400″ icon_color=”#1E9BB0″ image_icon_background_color=”RGBA(255,255,255,0)” icon_placement=”left” image_icon_width=”30px” _builder_version=”4.27.6″ _module_preset=”_initial” header_level=”h3″ header_font=”Inter|600|||||||” header_text_color=”#000000″ header_font_size=”16px” header_letter_spacing=”0em” body_font=”Poppins||||||||” body_font_size=”15px” body_letter_spacing=”0em” body_line_height=”1em” body_ul_line_height=”1.2em” background_enable_color=”off” image_icon_custom_margin=”||||false|false” image_icon_custom_padding=”10px|10px|10px|10px|true|true” text_orientation=”justified” custom_margin=”||||false|false” custom_padding=”||||false|false” custom_padding_tablet=”30px|30px|30px|30px|true|true” custom_padding_phone=”20px|20px|20px|20px|true|true” custom_padding_last_edited=”on|phone” border_radii_image=”on|50px|50px|50px|50px” border_width_all_image=”2px” border_color_all_image=”#1E9BB0″ locked=”off” global_colors_info=”{}”]<\/p>\n

O Omniatest\u00ae padroniza a cobertura, os dados de teste e as portas de qualidade desde o primeiro sprint. O framework n\u00e3o sai da organiza\u00e7\u00e3o quando o projeto termina. <\/p>\n

[\/et_pb_blurb][et_pb_blurb title=”Experi\u00eancia em ambientes multi-fornecedor e sistemas legados” use_icon=”on” font_icon=”||fa||900″ icon_color=”#1E9BB0″ image_icon_background_color=”RGBA(255,255,255,0)” icon_placement=”left” image_icon_width=”30px” _builder_version=”4.27.6″ _module_preset=”_initial” header_level=”h3″ header_font=”Inter|600|||||||” header_text_color=”#000000″ header_font_size=”16px” header_letter_spacing=”0em” body_font=”Poppins||||||||” body_font_size=”15px” body_letter_spacing=”0em” body_line_height=”1em” body_ul_line_height=”1.2em” background_enable_color=”off” image_icon_custom_margin=”||||false|false” image_icon_custom_padding=”10px|10px|10px|10px|true|true” text_orientation=”justified” custom_margin=”||||false|false” custom_padding=”||||false|false” custom_padding_tablet=”30px|30px|30px|30px|true|true” custom_padding_phone=”20px|20px|20px|20px|true|true” custom_padding_last_edited=”on|phone” border_radii_image=”on|50px|50px|50px|50px” border_width_all_image=”2px” border_color_all_image=”#1E9BB0″ locked=”off” global_colors_info=”{}”]<\/p>\n

Operamos na complexidade real do stack de telecomunica\u00e7\u00f5es: fatura\u00e7\u00e3o de distintas gera\u00e7\u00f5es, redes em transi\u00e7\u00e3o para virtualiza\u00e7\u00e3o, ecossistemas com m\u00faltiplos fornecedores, com um \u00fanico framework de valida\u00e7\u00e3o e visibilidade unificada.<\/p>\n

[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.6″ _module_preset=”default” locked=”off” global_colors_info=”{}”][et_pb_row _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.7″ _module_preset=”_initial” text_font=”Inter|800||on|||||” text_text_color=”#F65F34″ text_letter_spacing=”6px” header_2_text_align=”left” header_2_font_size=”32px” text_orientation=”center” custom_margin=”||10px||false|false” locked=”off” global_colors_info=”{}” header_2_text_color__hover_enabled=”off|desktop”]<\/p>\n

FAQ DE QE PARA O SETOR DAS TELECOMUNICA\u00c7\u00d5ES<\/p>\n

[\/et_pb_text][et_pb_text _builder_version=”4.27.7″ _module_preset=”_initial” header_2_font=”Inter|700|||||||” header_2_font_size=”37px” custom_margin=”||10px||false|false” header_2_font_size_tablet=”37px” header_2_font_size_phone=”1.8rem” header_2_font_size_last_edited=”on|phone” locked=”off” global_colors_info=”{}”]<\/p>\n

O que mais nos perguntam sobre Quality Engineering para Telecomunica\u00e7\u00f5es<\/h2>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.27.6″ _module_preset=”default” custom_padding=”0px|||||” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”][et_pb_toggle title=”Por que os sistemas OSS\/BSS requerem uma pr\u00e1tica de QA especializada?” open_toggle_text_color=”#F65F34″ icon_color=”#f65f34″ open_icon_color=”#F65F34″ _builder_version=”4.27.6″ _module_preset=”default” title_level=”h3″ title_font=”Inter||||||||” title_font_size=”18px” closed_title_font=”Inter||||||||” body_font=”Poppins|300|||||||” global_colors_info=”{}”]<\/p>\n

Os sistemas OSS e BSS orquestram desde a ativa\u00e7\u00e3o de linhas at\u00e9 \u00e0 fatura\u00e7\u00e3o e atendimento ao cliente. Um defeito aqui n\u00e3o gera um ticket de incidente \u2014 gera fuga de receita, abandono de clientes e san\u00e7\u00f5es regulamentares. A sua complexidade, a integra\u00e7\u00e3o com m\u00faltiplos fornecedores e os ciclos de migra\u00e7\u00e3o constantes requerem cobertura end-to-end de fluxos de neg\u00f3cio, gest\u00e3o de dados massivos e rastreabilidade audit\u00e1vel. A MTP concebe esta pr\u00e1tica com o Omniatest\u00ae calibrado para o stack espec\u00edfico de cada operadora. <\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”Como se deteta e previne a fuga de receita na fatura\u00e7\u00e3o?” open_toggle_text_color=”#F65F34″ icon_color=”#f65f34″ open_icon_color=”#F65F34″ _builder_version=”4.27.6″ _module_preset=”default” title_level=”h3″ title_font=”Inter||||||||” title_font_size=”18px” closed_title_font=”Inter||||||||” body_font=”Poppins|300|||||||” global_colors_info=”{}”]<\/p>\n

A preven\u00e7\u00e3o de fuga de receita requer cobertura dos fluxos end-to-end que geram ou afetam a receita: ativa\u00e7\u00e3o de servi\u00e7os, rating e charging de eventos de rede, gera\u00e7\u00e3o de fatura, aplica\u00e7\u00e3o de descontos e gest\u00e3o de disputas. A MTP concebe matrizes de casos orientadas a cen\u00e1rios de fuga \u2014 servi\u00e7os faturados incorretamente, eventos n\u00e3o charged, descontos sem valida\u00e7\u00e3o \u2014 gerando evid\u00eancia audit\u00e1vel por fluxo cr\u00edtico. Os erros s\u00e3o detetados no QA, n\u00e3o na disputa do subscritor. <\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”Como os defeitos nos canais digitais impactam o NPS e o abandono de clientes?” open_toggle_text_color=”#F65F34″ icon_color=”#f65f34″ open_icon_color=”#F65F34″ _builder_version=”4.27.6″ _module_preset=”default” title_level=”h3″ title_font=”Inter||||||||” title_font_size=”18px” closed_title_font=”Inter||||||||” body_font=”Poppins|300|||||||” global_colors_info=”{}”]<\/p>\n

Os canais digitais s\u00e3o o principal ponto de contacto do subscritor. Um defeito no fluxo de recarga, portabilidade ou fatura\u00e7\u00e3o gera contacto com o call center (OPEX imediato), deteriora o NPS e, no caso de aplica\u00e7\u00f5es, converte-se em avalia\u00e7\u00e3o negativa nas lojas. A experi\u00eancia do cliente em canais digitais \u00e9 o indicador de reten\u00e7\u00e3o mais sens\u00edvel para operadoras: portas de qualidade em cada lan\u00e7amento protegem diretamente o ARPU. O Gartner 2026 estima que cerca de 80% dos executivos de tecnologia\/telecomunica\u00e7\u00f5es citam a experi\u00eancia do cliente como mandato estrat\u00e9gico. <\/p>\n

[\/et_pb_toggle][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”][et_pb_toggle title=”O que \u00e9 o teste de VNF\/CNF e por que \u00e9 cr\u00edtico em implementa\u00e7\u00f5es 5G?” open_toggle_text_color=”#F65F34″ icon_color=”#f65f34″ open_icon_color=”#F65F34″ _builder_version=”4.27.6″ _module_preset=”default” title_level=”h3″ title_font=”Inter||||||||” title_font_size=”18px” closed_title_font=”Inter||||||||” body_font=”Poppins|300|||||||” min_height=”86px” custom_padding=”22px|||||” global_colors_info=”{}”]Em arquiteturas 5G e NFV\/SDN, as fun\u00e7\u00f5es de rede correm como software sobre infraestrutura de nuvem. As VNF e CNF requerem valida\u00e7\u00e3o funcional de acordo com as especifica\u00e7\u00f5es 3GPP, testes de desempenho sob carga e failover, interoperabilidade com o ecossistema de fornecedores do core de rede, e valida\u00e7\u00e3o de network slices. Sem esta cobertura, cada janela de implementa\u00e7\u00e3o \u00e9 um risco de disponibilidade e SLA comprometido. O custo de uma revers\u00e3o n\u00e3o planeada supera qualquer investimento em testes preventivos.[\/et_pb_toggle][et_pb_toggle title=”Que quadros regulamentares se aplicam no QA para telecomunica\u00e7\u00f5es no M\u00e9xico?” open_toggle_text_color=”#F65F34″ icon_color=”#f65f34″ open_icon_color=”#F65F34″ _builder_version=”4.27.6″ _module_preset=”default” title_level=”h3″ title_font=”Inter||||||||” title_font_size=”18px” closed_title_font=”Inter||||||||” body_font=”Poppins|300|||||||” min_height=”86px” custom_padding=”22px|||||” global_colors_info=”{}”]As operadoras no M\u00e9xico operam sob o quadro do IFT (Instituto Federal de Telecomunicaciones), a LFPDPPP para dados de subscritores, e as diretrizes de portabilidade num\u00e9rica e qualidade de servi\u00e7o. A MTP concebe a cobertura de QA considerando os fluxos sujeitos a relat\u00f3rio regulamentar \u2014 qualidade de rede, portabilidade, fatura\u00e7\u00e3o \u2014 e gera evid\u00eancia t\u00e9cnica apta para auditoria perante o IFT, com rastreabilidade completa por fluxo validado.[\/et_pb_toggle][et_pb_toggle title=”Quanto tempo demora o Quick Assessment e o que entrega \u00e0 equipa de TI?” open_toggle_text_color=”#F65F34″ icon_color=”#f65f34″ open_icon_color=”#F65F34″ _builder_version=”4.27.6″ _module_preset=”default” title_level=”h3″ title_font=”Inter||||||||” title_font_size=”18px” closed_title_font=”Inter||||||||” body_font=”Poppins|300|||||||” min_height=”86px” custom_padding=”22px|||||” global_colors_info=”{}”]O Quick Assessment de 5 dias \u00fateis entrega: diagn\u00f3stico de cobertura em OSS\/BSS, canais digitais e APIs do ecossistema; n\u00edvel de maturidade da pr\u00e1tica de QA; lacunas de garantia de receita identificadas; avalia\u00e7\u00e3o do pipeline CI\/CD e das portas de qualidade existentes; e um roadmap de implementa\u00e7\u00e3o com estimativa de ROI apresent\u00e1vel \u00e0 dire\u00e7\u00e3o e ao CFO. Em 30-60 dias instalamos a pr\u00e1tica base: cat\u00e1logo em Gherkin, cobertura efetiva de fluxos cr\u00edticos e primeiro dashboard executivo.[\/et_pb_toggle][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.3″ _module_preset=”default” background_color=”#032442″ custom_margin=”||0px||false|false” locked=”off” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.27.3″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.3″ _module_preset=”default” header_2_font=”Inter|700|||||||” header_2_text_color=”#FFFFFF” header_2_font_size=”50px” custom_margin=”0px||0px||false|false” custom_padding=”0px||0px||false|false” header_2_font_size_tablet=”50px” header_2_font_size_phone=”40px” header_2_font_size_last_edited=”on|phone” global_colors_info=”{%22gcid-81a7943e-90c8-4540-8132-675997db2959%22:%91%22header_2_text_color%22,%22header_2_text_color%22%93,%22gcid-primary-color%22:%91%22header_2_text_color%22,%22header_2_text_color%22%93}”]<\/p>\n

Falemos<\/span> <\/span>sobre<\/span> <\/span>os<\/span> <\/span>seus desafios<\/span><\/h2>\n

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O Diagn\u00f3stico de 5 dias \u00fateis mapeia o seu n\u00edvel atual de valida\u00e7\u00e3o, os fluxos de maior risco e o roadmap de implementa\u00e7\u00e3o, com um entreg\u00e1vel concreto para apresentar \u00e0 dire\u00e7\u00e3o e \u00e0 auditoria.<\/p>\n

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contacto@mtpinternational.mx<\/a><\/p>\n

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