[et_pb_section fb_built=”1″ _builder_version=”4.27.6″ _module_preset=”default” custom_margin=”|0px||0px|false|true” custom_padding=”0px|0px||0px|false|true” global_colors_info=”{}” theme_builder_area=”et_body_layout”][et_pb_row _builder_version=”4.27.6″ _module_preset=”default” width=”100%” custom_padding=”1px|||||” global_colors_info=”{}” theme_builder_area=”et_body_layout”][et_pb_column type=”4_4″ _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”et_body_layout”][et_pb_text _builder_version=”4.27.7″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” theme_builder_area=”et_body_layout” sticky_enabled=”0″]<\/p>\n
Num ambiente onde os clientes esperam experi\u00eancias fluidas e imediatas, oferecer m\u00faltiplos canais de atendimento j\u00e1 n\u00e3o \u00e9 suficiente. Os seus clientes recebem respostas consistentes, independentemente de interagirem por chat, e-mail, redes sociais ou telefone? A sua organiza\u00e7\u00e3o aproveita a intelig\u00eancia artificial para personalizar cada intera\u00e7\u00e3o em tempo real? Conta com a visibilidade necess\u00e1ria para entender o percurso completo do cliente e otimizar cada ponto de contacto? Quando estas perguntas n\u00e3o t\u00eam respostas claras, o impacto reflete-se numa experi\u00eancia fragmentada, menor satisfa\u00e7\u00e3o do cliente e oportunidades de neg\u00f3cio perdidas.<\/span><\/p>\n Nesta sess\u00e3o, os especialistas da MTP analisam como a intelig\u00eancia artificial est\u00e1 a transformar a omnicanalidade para oferecer experi\u00eancias mais \u00e1geis, personalizadas e eficientes. Exploramos estrat\u00e9gias para integrar canais f\u00edsicos e digitais, automatizar intera\u00e7\u00f5es com IA, unificar dados do cliente e utilizar anal\u00edtica avan\u00e7ada para otimizar a tomada de decis\u00f5es, melhorar a experi\u00eancia do utilizador e acelerar os resultados do neg\u00f3cio.<\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,2_3″ _builder_version=”4.27.6″ _module_preset=”default” width=”100%” global_colors_info=”{}” theme_builder_area=”et_body_layout”][et_pb_column type=”1_3″ _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”et_body_layout”][et_pb_text _builder_version=”4.27.7″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” theme_builder_area=”et_body_layout” sticky_enabled=”0″]<\/p>\n [\/et_pb_text][\/et_pb_column][et_pb_column type=”2_3″ _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”et_body_layout”][et_pb_video src=”https:\/\/youtu.be\/EP-eF8Y9puc” image_src=”https:\/\/mtpinternational.mx\/wp-content\/uploads\/2026\/07\/Copy-of-Webinar-IA-aplicada-a-la-omnicanalidad.png” _builder_version=”4.27.7″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” theme_builder_area=”et_body_layout” title_text=”Copy of Webinar IA aplicada a la omnicanalidad” sticky_enabled=”0″][\/et_pb_video][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Section” _builder_version=”4.27.5″ _module_preset=”default” background_enable_color=”off” locked=”off” global_colors_info=”{}” theme_builder_area=”et_body_layout”][et_pb_row _builder_version=”4.27.6″ _module_preset=”default” width=”100%” global_colors_info=”{}” theme_builder_area=”et_body_layout”][et_pb_column type=”4_4″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”et_body_layout”][et_pb_text _builder_version=”4.27.5″ _module_preset=”default” header_2_font=”|700|||||||” header_2_text_color=”gcid-81a7943e-90c8-4540-8132-675997db2959″ header_2_font_size=”50px” custom_margin=”0px||0px||false|false” custom_padding=”0px||0px||false|false” header_2_font_size_tablet=”50px” header_2_font_size_phone=”40px” header_2_font_size_last_edited=”on|phone” global_colors_info=”{%22gcid-81a7943e-90c8-4540-8132-675997db2959%22:%91%22header_2_text_color%22,%22header_2_text_color%22%93,%22gcid-primary-color%22:%91%22header_2_text_color%22,%22header_2_text_color%22%93}” theme_builder_area=”et_body_layout”]<\/p>\n [\/et_pb_text][et_pb_divider color=”gcid-secondary-color” divider_position=”bottom” divider_weight=”4px” _builder_version=”4.27.3″ _module_preset=”default” width=”10%” module_alignment=”left” custom_margin=”0px||0px||false|false” custom_padding=”0px||0px||false|false” global_colors_info=”{%22gcid-secondary-color%22:%91%22color%22%93}” theme_builder_area=”et_body_layout”][\/et_pb_divider][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.27.6″ _module_preset=”default” width=”100%” locked=”off” global_colors_info=”{}” theme_builder_area=”et_body_layout”][et_pb_column type=”4_4″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”et_body_layout”][et_pb_blog fullwidth=”off” posts_number=”3″ include_categories=”all” use_manual_excerpt=”off” excerpt_length=”0″ show_more=”on” show_author=”off” show_date=”off” show_categories=”off” show_pagination=”off” use_overlay=”on” module_class=”et-custom-read-more-text” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”et_body_layout”][\/et_pb_blog][et_pb_code _builder_version=”4.27.3″ _module_preset=”default” locked=”off” global_colors_info=”{}” theme_builder_area=”et_body_layout”]\n
Novidades<\/h2>\n