A media and entertainment corporation with over 10,000 employees, undergoing an operational and technological separation, regained control of 18 critical applications—including SOX systems, payroll, finance, and tax compliance—by implementing a custom testing factory with MTP under the OMNIATEST® methodology. Projects that had accumulated up to three months of delays began to be released in a controlled manner without critical production incidents, while the internal QA team regained the capacity to handle new strategic developments.

From a 3-Month Delay to Controlled Releases: How MTP Stabilized the Technological Separation of a Corporation with 18 Critical Applications

The Context: A Corporate Divestiture with QA at Its Limit

A media and entertainment company with more than 10,000 employees and a presence in Latin America was going through one of the most complex moments in its operational history: the divestiture of two entities that until then shared systems, processes, and technology teams.

The separation involved dividing, migrating, and stabilizing 18 critical applications that supported high-impact operations: payroll, vendor payments, accounting, SAT reports, tax control, and SOX-compliant systems. There was no margin for error. A production failure was not just a technical incident—it was a legal, regulatory, and operational risk with direct consequences for employees, vendors, and tax authorities.

The internal QA team consisted of three people for a portfolio of 18 applications. The workload was unmanageable. Projects accumulated delays of up to three months, with constant escalation to executive levels. There were no standardized best practices, testing environments were inconsistent, knowledge was fragmented due to resource turnover, and the team’s capacity was so saturated that new developments simply had no one to validate them.

The risk was systemic in nature: without scalable QA, any release could compromise regulatory reports, critical payments, and the daily operation of an organization that could not afford downtime.

The Solution: A Testing Factory Custom-Designed for the Separation

The organization turned to MTP to quickly and frictionlessly scale validation capacity. The solution was a custom testing factory, designed under the OMNIATEST® methodology and aligned with international Quality Engineering standards.

The operational design addressed the real risks of the project:

  • Simultaneous coverage of the 18 critical applications. The MTP team executed functional, regression, performance, and UAT testing in parallel for all systems involved in the separation, prioritizing by criticality level and regulatory compliance.
  • Two-cycle strategy: pre- and post-migration. Specific validation cycles were designed before and after each migration to ensure data consistency and continuous system functionality. No production changes were released without evidence that they did not impact existing processes.
  • Centralized defect and evidence management. Every test case, finding, and fix was recorded in a centralized repository, providing full traceability accessible to management and compliance teams.
  • Controlled environment setup. Errors generated by data inconsistencies in testing environments—one of the main causes of noise and false positives that blocked sprints—were eliminated.
  • Specialized team assigned by criticality. SOX and payroll applications were handled by profiles with experience in regulated systems, using direct testing and shadowing with users depending on the type of process.

The result was immediate and sustainable: projects that had accumulated three months of delays began to be released with control, within committed dates, and without critical production incidents. The internal QA team regained operational capacity to focus on new strategic developments, and business confidence in the technology department was restored.

Key Metrics

IndicatorBeforeAfterΔ
Delays in critical projectsUp to 3 months of accumulationControlled on-time releasesTotal backlog recovery
Critical applications with full coverageNo coverage across 18 systems18 applications validated simultaneously+18 systems under QA
Critical production incidents post-releaseConstant escalationNo documented critical incidents−100% (confirm data before publishing)
Internal QA team capacity for new projectsZero — team saturatedFreed up for new strategic developmentsOperational recovery
Design, execution, and validation hoursNo formal measurement+20,000 documented hours—

Measurement Methodology

The delays of up to three months were documented by the project team prior to the start of the engagement with MTP as part of the initial diagnosis. The figure of 18 applications with coverage corresponds to the formal inventory of critical systems involved in the separation, validated by the management team. The 20,000+ hours of test design and execution were estimated based on the scope of coverage agreed upon for each application and validation cycle. The absence of post-release critical incidents is defined as the non-occurrence of production errors that compromised regulatory, financial, or payroll processes during the weeks following each MTP-validated release.

CTA

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